Field Collection Agent - Pekanbaru (Contract Based)

Infomedia Nusantara is seeking motivated and detail-oriented Field Collection Agents to join our team in Pekanbaru, Riau. In this contract-based role, you will play a crucial part in our customer engagement strategy by conducting in-person visits to collect data, engage with customers, and ensure our services meet their needs. With a focus on accuracy and efficiency, you'll be using tools like Salesforce and Google Maps to navigate and document your visits.

As a Field Collection Agent at Infomedia Nusantara, you'll work in a dynamic environment where your daily tasks will include scheduling visits, preparing reports, and maintaining strong customer relationships. This role offers a unique opportunity to contribute to our mission of delivering exceptional service while growing your skills in data collection and customer engagement.

📋 Tanggung Jawab Pekerjaan

• Conduct in-person visits to collect data and engage with customers.
• Use Salesforce and Google Maps to navigate and document visits.
• Prepare and submit detailed reports on customer interactions and data collected.
• Maintain accurate records of customer feedback and service needs.
• Schedule and manage daily visits efficiently to meet targets.
• Ensure compliance with company policies and procedures.
• Build and maintain strong relationships with customers.
• Provide exceptional customer service and support.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in data collection or customer service roles.
• Proven ability to work independently and manage time effectively.
• Strong communication and interpersonal skills.
• Proficiency in using Salesforce and Google Maps.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced environment and meet deadlines.
• Detail-oriented with a commitment to accuracy.
• Familiarity with local Pekanbaru area is a plus.

🛠️ Keahlian

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