Front Desk Receptionist - Premium Fitness Club

Join Raw Gym, Bali's leading premium fitness destination, as our Front Desk Receptionist and become the welcoming face of our vibrant community! This is your opportunity to work in a dynamic, health-focused environment where your organizational skills and customer service expertise shine. Located in Kuta Utara, Bali, our gym offers state-of-the-art facilities and a supportive team dedicated to helping members achieve their fitness goals.

As a Front Desk Receptionist, you'll be the first point of contact for our members, ensuring a seamless and enjoyable experience from check-in to checkout. You'll manage daily operations, assist with membership inquiries, and handle various administrative tasks with professionalism and efficiency. This role is perfect for someone who thrives in a fast-paced environment and is passionate about fitness and wellness.

At Raw Gym, we value innovation, teamwork, and a commitment to excellence. If you're ready to take on this exciting challenge and contribute to our mission of promoting a healthy lifestyle, we invite you to apply and be part of our growing family.

📋 Tanggung Jawab Pekerjaan

• Greet and assist members with a warm and friendly demeanor, ensuring a positive first impression.
• Manage daily check-ins and check-outs, including membership verification and fee collection.
• Handle membership inquiries, renewals, and new sign-ups, providing clear and helpful information.
• Assist with administrative tasks such as data entry, record-keeping, and document management using our in-house software.
• Coordinate with the fitness team to address any member concerns or issues promptly.
• Maintain a clean and organized reception area, ensuring a welcoming environment for all visitors.
• Promote gym services and facilities to new and existing members, highlighting the benefits of our premium offerings.
• Stay updated on gym policies and procedures, ensuring compliance and providing accurate information to members.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or receptionist role, preferably in a fitness or hospitality environment.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in English, both written and spoken, is essential for interacting with international members.
• Basic computer skills, including proficiency in Microsoft Office Suite and familiarity with gym management software.
• Strong organizational skills with the ability to manage time effectively in a fast-paced setting.
• Fitness enthusiast or background in the wellness industry is a plus.
• Ability to work shifts, including weekends and holidays, as required.
• Enthusiastic, friendly, and customer-focused attitude, with a passion for fitness and wellness.

🛠️ Keahlian

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